Scaleorder "the App” provides Building the Most Sustainable
Business "the Service" to merchants who use Shopify to power
their stores. This Privacy Policy describes how personal
information is collected, used, and shared when you install or
use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install the App, we are automatically able to access
certain types of information from your Shopify account.
Additionally,we collect the following types of personal
information from you and/or your customers once you have
installed the App. Information about you and others who may
access the App on behalf of your store, such as your name,
address, email address, phone number, and billing information;
Information about individuals who visit your store, such as
their IP address, web browser details, time zone, and
information about the cookies installed on the particular
device.
We collect personal information directly from the relevant
individual, through your Shopify account, or using the
following technologies: “Cookies” are data files that are
placed on your device or computer and often include an
anonymous unique identifier. For more information about
cookies, and how to disable cookies, visit
http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and
collect data including your IP address, browser type, Internet
service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used
to record information about how you browse the Site.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your
customers in order to provide the Service and to operate the
App. Additionally, we use this personal information to:
Communicate with you; Optimize or improve the App; and Provide
you with information or advertising relating to our products
or services.
Sharing Your Personal Information
Finally, we may also share your Personal Information to comply
with applicable laws and regulations, to respond to a
subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
Behavioural Advertising As described above, we use your
Personal Information to provide you with targeted
advertisements or marketing communications we believe may be
of interest to you. For more information about how targeted
advertising works, you can visit the Network Advertising
Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by. Additionally, you
can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
Your Rights If you are a European resident, you have the right
to access personal information we hold about you and to ask
that your personal information be corrected, updated, or
deleted. If you would like to exercise this right, please
contact us through the contact information below.
Additionally, if you are a European resident we note that we
are processing your information in order to fulfill contracts
we might have with you (for example if you make an order
through the Site), or otherwise to pursue our legitimate
business interests listed above. Additionally, please note
that your information will be transferred outside of Europe,
including to Canada and the United States.
Data Retention When you place an order through the Site, we
will maintain your Order Information for our records unless
and until you ask us to delete this information.
Changes We may update this privacy policy from time to time in
order to reflect, for example, changes to our practices or for
other operational, legal or regulatory reasons.
Contact Us For more information about our privacy practices,
if you have questions, or if you would like to make a
complaint, please contact us by e-mail at
support@scaleorder.com or by mail using the details provided
below:
